Privacy Policy

Privacy Policy

Nortic Consulting, Inc. dba The Strategic Conduit

Terms of Website Use


These Terms of Use may have been amended since the last time you visited.

This Privacy Policy (this "Policy") describes the personal information we collect through the website, and related websites, online services and content, and mobile applications (collectively, the "Website") provided by Nortic Consulting, Inc. dba The Strategic Conduit and any parent, subsidiary, or affiliate (collectively referred to in this Policy as "we" or "us" or "TSC"), how it is used and shared, and your choices regarding your personal information.

You consent to our collection, use, sharing, and transfer of your personal information as described in this Policy by submitting your personal information to us. You may withdraw your consent at any time by contacting us, although this does not affect any personal information we previously collected from or about you. If you do not agree with the terms of this Policy, or do not consent to our collection, use, sharing, or transfer of your personal information as described in this Policy, you may not use the Website, and you should not submit any personal information to us.

This Policy is incorporated into, and is a part of, the Terms of Use ("Terms of Use") located at, which govern the Website. Capitalized terms used below which are not defined in this Policy will have the meanings provided such terms in the Terms of Use. Our liability from or arising out of this Policy or any breach hereof is subject to the limits of liability stated in the Terms of Use.

What Does this Policy Cover?

This Policy applies to personal information that is protected under state and federal laws applicable to you that govern protection and security of individuals' personal data and information. We may only collect, use, or share your personal information in ways other than as described in this Policy with your consent. This Policy applies to all users of the Website, regardless of whether you register an Account.

This Policy does not:

  • Cover any anonymized or aggregated demographic information, or other information that does not directly identify you, or which cannot be used indirectly with other information to identify you. When we anonymized information, we can use it and share it with third parties for any purpose in our sole discretion.

  • Apply to any of our websites, mobile sites, applications, and products and services that expressly have their own separate privacy policies, or to any offline services or relationships we may have with you.

  • Apply to third party websites, mobile sites, applications, or products and services, including without limitation third-party features and functions presented on our website, even if you access them via our Website. If you use one of these respective services, or click on a link to another site, you should read such website's or service's respective privacy policy. If you agree to a third-party service provider's website terms or privacy policy, those terms will govern your use of their website and their use of your personal information.

  • Apply to information you choose to communicate to others, or to post about yourself (such as your name, username, email address, image, and other profile information) by posting it on areas of the Website viewable by others.

  • Cover any ideas, suggestions, or comments you submit to or about the Website, which information we may use for any purposes in our sole discretion.

What Personal Information Do We Collect?

We collect the following personal information:

  • Personal identification information, such as your first name, last name, email address, and physical address.

  • Account information, such as username, password, and picture for profile icon.

  • Location information based on your IP address.

  • Information using cookies and other electronic technologies.

  • Usage and engagement data for analytics purposes.

How Do We Collect Your Personal Information?

You directly provide us with most of the data we collect. We collect and process data when:

  • You create an Account and set up your personal profile.

  • Use certain features on the Website such as sales and marketing and business management tools ("Coffee CRM") provided by our third-party service provider @Revenue Chicago, LLC, which operates a software as a service platform provided by its third party service provider HighLevel, Inc.

  • You choose to communicate to others or to post about yourself. However, you should be aware this Policy does not apply to information you provide in this manner.

  • You correspond with us through email links provided on the Website, or chat or other electronic means of communication provided on or through the Website.

  • You use the Website: we use cookies and other electronic technologies to collect information from you, and we collect site usage and engagement records for analytics.

How Do We Use Your Personal Information?

We use the personal information we collect from and about you so we can:

  • Allow you to create an Account and use certain features on the Website limited to Account holders by validating your identity and Account login credentials to provide access thereto.

  • Enable you to use the features available on or through the Website.

  • Email you, or communicate with you via the Website, or to respond to your inquiries or comments.

  • Analyze data to understand your usage and engagement with the Website, your location and the devices you use, and to improve the Website.

  • Monitor and validate your use of the Website relative to permitted uses under the Terms of Use and/or other terms and limits posted on the Website, and enforce this Policy, the Terms of Use, and our other policies and agreements.

  • Comply with legal, regulatory, or contractual requirements.

  • Detect and prevent fraud and abuse in order to protect your and our security.

  • To upgrade, improve, and develop our products and services

How Do We Share Your Personal Information?

We share your personal information only as follows:

  • Third-party service providers: we employ other companies and individuals to perform

    functions on our behalf. Examples include Coffee CRM for sales and marketing and business

    management tools, hosting the Website, payment processors, and Website for analyzing data

    (such as Google Analytics to analyze how users interact with the Website). These third-party

    service providers have access to personal information needed to perform their functions, but

    may not use it for other purposes.

  • Business transfers: if TSC is purchased, or there is a merger or sale of our assets, or similar

    transaction, your personal information would be transferred, but would remain subject to the

    promises made in any pre-existing privacy policy (unless you consent otherwise).

  • Business and transactional purposes: we may share personal information with others you

    know you are transacting with, or others you know are relevant to any transaction with us,

    as necessary to provide analyses and transparency into transactions you undertake with us.

  • Protection of us and others: we release account and other personal information when we

    believe release is appropriate to comply with the law; enforce or apply our Account and other

    agreements with you; or protect the rights, property, privacy, or safety of TSC, our users, or


  • Anonymized or aggregated demographic information: we can use anonymized information

    and share it with third parties for any purpose in our sole discretion. As an example, we

    anonymize the search queries you enter when using the Website so that they are not linked

    to you, and we share this anonymized information with third parties. This Policy does not

    apply to anonymized information.

  • Information you make available: your name and username, email address, image, and other

    information you post to your profile, and information you post on chat boards or using social

    media features available on the Website, when you post them in areas of the Website viewable

    by others, are available for other users to see. This Policy does not apply to information

    provided in this manner

How Do We Safeguard Your Personal Information?

  • We securely store your personal information on our hosting provider's servers.

  • We maintain physical, technical, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. We require third parties to encrypt your personal information when it is stored on servers.

  • We also require by contract (other than in emergency situations) that third party service providers acting on our behalf, or with whom we share your personal information, also undertake to provide such security and confidentiality measures in accordance with industry standards.

It is important for you to protect your devices, computers, and applications against unauthorized access, and to keep your passwords secure.

How Do We Retain and Delete Your Personal Information?

We retain your personal information for as long as is necessary for the purpose for which it is collected, including legitimate business reasons, maintaining records of your transactions, and legal and regulatory requirements. Generally, we keep your account information and profile as long as you have an account for using the Website, and thereafter as long as we need your personal information for our legitimate business purposes including maintaining records of your transactions.

You may request us to delete your (a) Account (if you have one) or (b) other personal information, at any time by contacting us at, however we may maintain your personal information for the purposes above and for other legitimate business purposes, such as:

  • Information we use to maintain records of transactions.

  • Information which is not personally-identifiable, or which has been rendered non-personally identifiable by anonymization, which we may use for any purpose.

  • Information to enforce this Policy, the Terms of Use, and our other policies and agreements.

  • If there is an unresolved claim or dispute.

  • Fraud prevention.

  • To prevent you from registering an account in the future if, for example, we terminate your access because of security incidents or other violations of our policies.

How Do We Use Cookies and Other Electronic Technologies?

To enable our systems to recognize your browser or device and to provide and improve our products and Website, we use cookies (described below) and other identifiers to collect information about your device, and how you interact with our Website, such as:

  • IP address

  • browser type

  • device location

  • cookie data

  • associated identifying and usage information from your mobile phone, laptop, or other device, and other device information that you give us consent to access

We may collect this information using cookies, pixel tags, and similar technologies which create and maintain unique identifiers to collect this information. We may also use cookies, web server logs, web beacons, or other electronic tools to collect and compile statistical and other information about your use of the Website, such as the web pages visited, the date and the time of your visit, the websites you visited immediately before and after visiting the Website, the number of links you click within the Website, the functions you use on the Website, the databases you view and the searches you request on the Website, the data you save on or download from the Website, etc.

What are Cookies?

A cookie is a small text file placed on your computer or mobile device. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to maintain session state and user identity. A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies and content to help remember your preferences and improve your experience.

How Can You Manage Cookies?

You may be able to remove persistent cookies by following directions provided in your browser's "help" content. You can control browser cookies through your browser's settings. Some of the Website may not function properly if you disable cookies. The use of cookies, web beacons, or similar technologies by third party services, content and ad network providers is subject to their own privacy policies, not ours.

What Rights Do California Residents Have?

We do not sell your personal information or share it for cross-context behavioral advertising.

We are required to alert you how our websites react to Do Not Track signals. Some browsers support a "Do Not Track" feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. The Website does not currently change the way it operates based upon detection of a Do Not Track or similar signal.

How Do We Protect Children?

We do not wish to receive any data from or about children. We encourage parents and guardians to monitor and supervise all Internet usage by children. No information should be submitted to, or posted at, the Website by visitors under 18 years of age.

How Do We Update Our Policy?

We regularly review this Policy. When we update this Policy, we will place the new Policy on this web page, and update the effective date at the top of the Policy. We encourage you to check the effective date of this Policy whenever you visit the Website to see if it has changed since your last visit. By using Website after such after we post any updates, you consent to the updates of this Policy.

How Can You Contact Us?

If you have questions or complaints regarding our Policy or practices, please contact us at, or by mail to Nortic Consulting, Inc. dba The Strategic Conduit, 738 E. Dundee Rd. #254, Palatine, IL 60074. We will respond to your questions and complaints about our processing of your personal information. If you are not satisfied with our response, depending on where you are located you can contact a supervisory authority or your state's attorney general.

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